{"id":307,"date":"2024-11-19T13:41:22","date_gmt":"2024-11-19T13:41:22","guid":{"rendered":"https:\/\/ekomaofsweden.theo.enson.se\/?page_id=307"},"modified":"2025-11-29T22:52:16","modified_gmt":"2025-11-29T22:52:16","slug":"villkor","status":"publish","type":"page","link":"https:\/\/ekomaofsweden.com\/en\/villkor\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"
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Terms of purchase<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Terms of use for our services and products.<\/b><\/span><\/p>

Right of cancellation<\/span><\/h4>

If you regret your purchase or any product from your order, you must notify us within 14 days of receipt of the products in question, in accordance with the Distance Contracts Act. For your return to be accepted, the product must be unbroken, unused and in undamaged original packaging. Opened or used skincare products will not be returned for hygienic reasons. In this way, we can guarantee that all our customers buy a pristine and fresh product.<\/span><\/p>

You as the customer are responsible for the risk of return shipping, which includes the risk of the product being damaged or lost during shipping back to us. Pack well!<\/span>
After you notify us of your wish to return, you have 14 days under the Distance Contracts Act to return the product in question. Once we have received your return and assessed that the product is in substantially unchanged condition, we will refund you within 14 days, and notify you by email that the case is closed. Refunds will be made using the same payment method used at the time of purchase.<\/span><\/p><\/div>

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Returns and complaints<\/span><\/h4>

If you have cancelled your purchase, make a return by contacting us by email. If you have received a damaged product or a product is missing from your order, make a claim. Please note that we do not have a \"customer satisfaction guarantee\". This means that we do not accept returns\/complaints on products that you have used but that do not meet your expectations. In case of allergy or hypersensitivity, we always recommend that you try a new product on a small area (for example on your wrist) and wait 24 hours to see if you have a reaction.<\/span><\/p>

The warranty and right of complaint are only valid on presentation of a receipt. In the event of a successful complaint, we are liable for any costs incurred, such as shipping costs and refunds using the same payment method used at the time of purchase.<\/span>
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According to the Consumer Purchase Act, it is not possible to complain about a product in case of dissatisfaction as we do not have a satisfaction guarantee.<\/span><\/span><\/p>

For distributors \/ companies or brands<\/strong><\/p>

We are happy to send you free samples if you are interested in our products, but we will invoice you at the regular product price plus shipping after you have tested the samples and you have nothing negative about the product itself. The invoicing will only be done if your company chooses not to order the products that you have already received free samples of and you did not see any defects in them when you have physically received the products. Other comments that prevent you from proceeding with the order and that are visible when you read about the products on our website are considered unacceptable after you order the samples.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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General information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Ekoma of Sweden\u00a0<\/span><\/strong>
J\u00e4rvstigen 6D<\/span>
451 54 Uddevalla<\/span><\/div>
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Telephone:<\/strong>
+46 720-16 92 94<\/span><\/div>

E-mail:
<\/strong><\/span>contact@ekomaofofsweden.com<\/a><\/span><\/p>

Organisation number:
<\/strong>800108-1713<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

K\u00f6pvillkor Anv\u00e4ndarvillkor f\u00f6r v\u00e5ra tj\u00e4nster och produkter. \u00c5ngerr\u00e4tt Om du \u00e5ngrar ditt k\u00f6p eller n\u00e5gon produkt fr\u00e5n din best\u00e4llning m\u00e5ste du meddela oss inom 14 dagar fr\u00e5n mottagandet av de aktuella produkterna, detta i enlighet med distansavtalslagen. F\u00f6r att din retur ska bli godk\u00e4nd m\u00e5ste produkten vara obruten, oanv\u00e4nd och i oskadat skick originalf\u00f6rpackning. \u00d6ppnade […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"slim_seo":{"noindex":"1","title":"Terms and conditions - Ekoma Of Sweden","description":"Terms of purchase Terms of use for our services and products. Right of withdrawal If you regret your purchase or any product from your order, you must notify us within 1"},"footnotes":""},"class_list":["post-307","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/pages\/307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/comments?post=307"}],"version-history":[{"count":25,"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/pages\/307\/revisions"}],"predecessor-version":[{"id":1115,"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/pages\/307\/revisions\/1115"}],"wp:attachment":[{"href":"https:\/\/ekomaofsweden.com\/en\/wp-json\/wp\/v2\/media?parent=307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}